Consumer Mediation Service

Ombudsmen & complaints · Checked on 29/09/2026

Phone

02 702 52 20Call(Mon-Fri 9:00-12:00)

Opening hours given by the company. Public holidays: as officially announced; otherwise shown as “Check opening hours”. Phone lines usually answer in French or Dutch; many also speak English.

Email

contact@mediationconsommateur.be

Online form

Open the form ↗mediationconsommateur.be/introduire-un-dossier/

The form may be in French or Dutch. Many sites have an EN switch at the top.

Address

Boulevard du Roi Albert II 8 bte 1, 1000 Bruxelles

Source: mediationconsommateur.be

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