Emergency & useful numbers
The right numbers when it's urgent: emergency services, GP and pharmacy on duty, lost bank card or ID card, smell of gas, helplines. All checked on the official websites.
Life in danger, injury, fire
- Ambulance and fire brigade
Free, 24/7, from any phone. Also works everywhere in Europe.
- Police
For urgent police assistance.
- Poison Centre
Free, 24/7. Product swallowed, inhaled, on the skin… If the person has trouble breathing, loses consciousness or has seizures: call 112.
Tip: the official “112 BE” app sends your location to the emergency services automatically. It also helps deaf and hard-of-hearing people. Official source ↗
Care in the evening, at night and at weekends
- GP on duty
Evenings, nights, weekends and public holidays, in most of Belgium. A few areas still use a local number: check on the FPS Health website.
- Pharmacy on duty (10 pm – 9 am)paid
Premium-rate number: €1.50/min. Between 9 am and 10 pm, search for free on pharmacie.be / apotheek.be.
- Dentist on duty — Flanders (incl. Limburg)paid
Emergencies only. Weekends, public holidays and bridge days, 9 am to 6 pm. Premium-rate number: €1.50/min. Also for Brussels (in Dutch).
- Dentist on duty — Brussels
Gives the list of dentists on duty in the evening and at weekends (Brussels Region).
- Dentist on duty — Wallonia and German-speaking Community
Weekends, public holidays and bridge days. The map shows the nearest dentist on duty with their phone number, only on duty days. Call before you go and bring your ID card.
Bank card, ID card or phone lost or stolen
- Card Stop — block a bank card
24/7, in English, French and Dutch. Normal call rate. From abroad: +32 78 170 170.
- Doc Stop — block a Belgian ID card
Free, 24/7 (also for a chip residence card). If it doesn't connect: +32 2 488 2123. Then report it to the police or your town hall.
Phone stolen: have your SIM card blocked by your operator and report it to the police with the phone's IMEI number (on the box or the invoice). Official source ↗
Smell of gas or power cut
- Brussels — Sibelga: smell of gas
Power cut: 02 274 40 66.
- Wallonia — ORES: smell of gas
Free, 24/7. Power cut: 078 78 78 00.
- Liège area — RESA: smell of gas
German-speaking area: 087 74 20 18. Power cut (24/7): 04 263 18 80.
- Flanders — Fluvius: smell of gas
Free, 24/7. Faults and outages (24/7): 078 35 35 00.
Smell of gas: open doors and windows, don't touch any switch or doorbell, no flames, leave the building and only call once you are outside. Not sure which grid operator serves you? It is on your energy bill. Injuries or serious danger: 112. Official source ↗
Missing child, violence, need to talk
- Child Focus
Free, 24/7: missing minor, runaway, sexual exploitation.
- Télé-Accueil (in French)
Need to talk? Free, 24/7, anywhere in Belgium.
- Tele-Onthaal (in Dutch)
Free and anonymous, day and night.
- Telefonhilfe (in German, East Belgium)
Free and anonymous, day and night.
- Suicide Prevention Centre (in French)
Free listening line, 24/7.
- Zelfmoordlijn (in Dutch)
Anonymous and free, 24/7.
- Domestic violence helpline (in French)
Free number, also by chat on the website.
- 1712 — violence, abuse, child abuse (in Dutch)
Listens, advises and refers. Also by email or chat.
Suspicious text, email or call
Don't click any link. Take a screenshot and send it to suspicious@safeonweb.be (Centre for Cybersecurity Belgium). Gave away your bank codes? Call Fraudstop (same number as Card Stop) on 078 170 170 straight away, 24/7, then your bank. Official source ↗
Car broken down? See the Breakdown page →
Numbers checked on the official websites on 01/10/2026. How Belzo checks