Federal Ombudsman

Ombudsmen & complaints · Checked on 29/09/2026

Phone

0800 99 961FreeCall(Mon-Wed 9:00-12:30, Thu 13:00-16:30, Fri 9:00-12:30)

Opening hours given by the company. Public holidays: as officially announced; otherwise shown as “Check opening hours”. Phone lines usually answer in French or Dutch; many also speak English.

Email

contact@mediateurfederal.be

Online form

Open the form ↗mediateurfederal.be/fr/introduisez-une-plainte

The form may be in French or Dutch. Many sites have an EN switch at the top.

Address

Rue de Louvain 48 bte 6, 1000 Bruxelles

Source: mediateurfederal.be

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